Privacy Policy

1. Introduction

Koomooloo Co-Living Property Fund ("Koomooloo", "we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address
• Identification Information: Date of birth, government-issued ID numbers for investor verification
• Financial Information: Bank account details, investment history, financial position, and investor classification status
• Technical Information: IP address, browser type, device information, and website usage data
• Communication Records: Records of correspondence, inquiries, and feedback

3. How We Collect Information

We collect personal information through various means:

• Directly from you when you register interest, submit inquiries, or complete application forms
• Through your use of our website via cookies and similar tracking technologies
• From third parties such as financial advisors, credit reporting agencies, and identity verification services
• Through publicly available sources and records

4. How We Use Your Information

We use your personal information for the following purposes:

• To verify your identity and investor eligibility
• To process investment applications and manage investor relationships
• To provide you with information about investment opportunities and fund performance
• To comply with legal and regulatory obligations, including anti-money laundering and counter-terrorism financing laws
• To improve our website, services, and customer experience
• To send marketing communications (with your consent)
• To detect and prevent fraud and security breaches

5. Disclosure of Information

We may disclose your personal information to:

• Service providers who assist with fund administration, custodial services, and IT support
• Professional advisors including lawyers, accountants, and auditors
• Regulatory authorities and government agencies as required by law
• Credit reporting agencies and identity verification services
• Related entities within the Koomooloo corporate group
• Third parties in connection with a merger, sale, or acquisition of our business

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable privacy laws.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and firewalls
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and resolve disputes. Investment-related records are typically retained for seven years after the end of the investment relationship, or longer as required by law.

8. Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. However, disabling cookies may limit certain website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified through our website or by email. The updated policy will be effective immediately upon posting.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Koomooloo Co-Living Property Fund
Level 3, 53 Berry Street
North Sydney NSW 2060
Australia

Email: info@koomooloo.com